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Basics of Supply Chain Management

  • Businesswide Concepts: Elements of the Supply Chain; Operating Environments; Financial Fundamentals; Manufacturing Resource Planning (MRP II); Just-in-Time (JIT); Total Quality Management (TQM); Relationships among MRP II, JIT and TQM
  • Demand Planning: Marketplace-driven; Customer Expectations and Definition of Value; Customer Relationships; Demand Management
  • Transformation of Demand into Supply: Design; Capacity Management; Planning; Execution and Control; Performance Measurements
  • Supply: Inventory; Purchasing; Physical Distribution System

Inventory Management

  • Objectives and Policies: Objectives and Performance Measures of Inventory Management; Functions and Categories of Inventory; Factors Affecting Inventory
  • Inventory Systems: Independent Demand Systems; Dependent Demand Systems; Subsystem Relationships; Strategies and Choices
  • Techniques: Aggregate Methods, Item-Level Management; Inventory Accounting; Physical Control
  • Distribution Inventory Planning and Control: Strategies/Policies; Techniques; Storage and Transportation

Just-in-Time

  • Concepts: Objectives; Principles; Scope
  • Human Resource Development and involvement: Flexibility; Compensation; Changing Responsibilities/ Organization, Relationships; Motivation; Education
  • Total Quality Management: Quality Imperative; Customer-driven Quality Standards; Quality at the Source; Continuous Improvement; Statistical Concepts
  • Techniques: Pull Signals; Production Considerations; Material Logistics; Planning and Scheduling; Paperwork/Transaction Reduction
  • Integration and Application: Finance; Engineering; External Customer Relationships/ Partnerships; External Supplier Relationships/ Partnerships
  • Implementation Considerations Unique to JIT/TQM: Managerial Considerations; Determining What to Do; Measuring and Rewarding Performance; Implementation Phases

Master Planning

  • Forecasting: Concepts; Management Considerations; Data Sources and Requirements; Techniques; Forecast Accuracy
  • Order Servicing and Customer Service: Concepts and Management Considerations; Data Sources and Requirements; Available-to-Promise; Customer Communications; Monitoring the Customer Service Policy
  • Production Planning (Sales and Operation Planning): Concepts; Management Considerations; Data Sources and Requirements; Developing, Validating, and Maintaining the Production Plan
  • Master Scheduling: Concepts; Management Considerations; Data Sources and Requirements; Developing the Master Production Schedule and Rough-Cut Capacity Plan; Developing the Final Assembly Schedule; Managing the Master Production Schedule

Material and Capacity Requirements Planning

  • Concepts: MRP; CRP; Factors Affecting Both CRP and MRP
  • MRP/CRP Data Management: Bill of Material; Routing; Work Center Data; Inventory Data; Item Master Data; Order Data; Master Production Data; Maintaining Data Accuracy
  • Material Requirements Planning: Characteristics; Mechanics; Using MRP; Performance Measurements
  • Capacity Requirements Planning: Characteristics; Mechanics; Using CRP; Performance Measurement

Production Activity Control

  • Scope: Objectives of Production Activity Control; Production Environment; PAC Relationships
  • Capacity Control: Determining Capacity; Input/Output Control; Production Leveling; Line Balancing and Flow Balancing
  • Priority Control: Scheduling Techniques; Production Authorization and Release
  • Lead-Time Management: Elements of Lead Time; Factors Affecting Lead Time; Lead-Time Control
  • Supplier Interfaces: Organizational Relationships; Controlling and Improving Quality; Supplier Partnerships; Scheduling and Control
  • Reporting and Measurement: Data Sources and Requirements; Production Reporting; Measurements

Systems and Technologies

  • Strategic Drivers that Affect Production and Inventory Management: Competitive Advantage and Market Planning; Product Volume and Variety Issues
  • Choices, Affecting Production and Inventory Management: Facilities; Factory Layout and Manufacturing Technology; Strategies for Changing Capacity; Supply Chain Structure; Quality Management; Information Technology; Organizational Issues
  • Configuring and Integrating Production and Inventory Management: Business Priority Planning Processes; Capacity Planning Processes; Design and Engineering Processes; Techniques for Controlling Operational Processes; Cost Management Processes
  • Managing the Implementation of Systems and Technologies: Project Evaluation and Justification; Change Management; Project Implementation; Project Planning and Control
  • Measuring Organizational Performance: Fundamental Measurement Concepts; Aggregate Productivity Measurement; Product Cost Measurement; Quality Measurement; Delivery Speed Measurement; Delivery Reliability Measurement; Flexibility Measurement

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  • Enterprise Concepts and Fundamentals (formerly Support Functions):
    Strategic fundamentals, management concepts, business processes, support functions.
  • Identifying and Creating Demand (formerly Customers and Products):
    Business planning and customer demand, marketing, sales, customer order and customer service, performance measurement.
  • Designing Products and Processes (formerly Manufacturing Processes):
    Design requirements, work structure, planning and implementing a design project, performance assessment of the design process, continuous improvement, and innovations.
  • Delivering Products and Services (formerly Logistics):
    Identification of the delivery process, execution and assessment, continuous improvement and innovation.
  • Integrated Enterprise Management:
    Personal skiIIs necessary for the individual to succeed in an integrated enterprise, teamwork skiIIs and making change happen, functions and their integration within the enterprise, enterprise, enterprise in the environment, enterprise through time.

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